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Business Analyst, Commerce

– Mohali, Punjab
Employment Type Full-Time
Minimum Experience Mid-level

About Maropost

Maropost simplifies customer engagement with a unified platform that connects companies with their customers at every step of their journey. Providing a single customer view, Maropost creates personalized experiences across any channel for better engagement and higher conversion. Pairing white-glove service with industry-leading technology, Maropost makes customer engagement easy.Learn more at

About the Position

Reports to the Vice President of Product, Maropost is looking for a talented individual to join our Commerce capability team, based in our Chandigarh, India office. For this role, we are seeking an expert in Commerce products who will be very hands on in helping us enhance our Commerce Product we launched this year.

Your Opportunity

  • Participate in creating the product vision, roadmap, and content presentations
  • Articulate & support our India associates understanding of the product vision & priorities
  • In collaboration, with the Product Manager, Commerce, refine the product backlog
  • Decompose epics into stories ensuring that non-functional requirements are included and incorporated into each iteration
  • Develop story acceptance criteria, this includes validation that the story has the appropriate persistent acceptance tests, and that it otherwise meets our Definition of Done
  • In collaboration with development team leads - size, sequence and schedule stories
  • Coordinate with other Business Analyst & Product Managers, capturing cross platform dependencies
  • Partner with the development team to successfully deliver in scope and on time
  • Participate in Go to Market Activities as they relate to your released features


  • Deep knowledge of e-commerce (UX best practices is a nice to have)
  • Previous experience as a Business Analyst / Product Owner / Product Manager
  • Minimum 3 years experience in a software / tech development environment (Experience in a tech startup preferred.)
  • A degree in business, computer science, engineering or equivalent
  • High-level of competency required in effectively eliciting and documenting product requirements
  • Well versed in the principles of Lean, Agile, Kanban
  • Outstanding written and verbal communication skills and interpersonal skills
  • Ability to manage competing priorities, adjust for risk, and prioritize product backlog
  • Advanced level user in: Office 365 (working knowledge of Aha!, Pivotal Tracker, Sketch, Miro Asana and InVision is a nice to have)
  • Ability to think rationally and make data-driven decisions
  • Ability to deliver on objectives as demonstrated in Iteration reviews/demos

What Kind of Person are you?

  • You are creative, curious, and aren’t afraid to ask a lot of questions.
  • Collaboration is exciting to you and you enjoy understanding the perspectives of others.
  • You have a ton of ambition and want to work amongst a team that will inspire you on a daily basis.
  • You are resilient and can take candid feedback well.
  • You are OK with juggling lots of priorities and can synthesize multiple perspectives to get the most important thing done.
  • You are detail-oriented, organized and love to write.
  • You love listening to customers, discussing strategy with colleagues, but also diving into the weeds.
Thank You
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  • Location
    Mohali, Punjab
  • Employment Type
  • Minimum Experience
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